Month: May 2016

A tax compliance update

I’ve written an issue of Tolley’s Tax Digest to be published in June 2016. Topics include:

  • making tax digital and “simplifying” payment arrangements;
  • tax evasion, avoidance and non-payment – the latest measures and consultations;
  • Office of Tax Simplification – a consultation and reviews on income tax and NICs, and small company taxation; and
  • self-assessment – summarising recent measures including “simple assessment” and new information requirements and penalties.

See also published work.

HMRC ‘misjudged’ impact of transition to digital services

The quality of service provided by HM Revenue & Customs to personal tax payers collapsed in 2015 when average telephone call waiting times tripled, the U.K. National Audit Office said, warning that the sustainability of the tax authority’s cost reduction program now depends on successful implementation of its “Making Tax Digital” strategy.

Responding to the NAO’s May 25 report, HMRC insisted that its service has fully recovered, and Ruth Owen, director general for customer service, said it is now offering the “best service levels in years.” Read more: My news story for Tax Notes (paywall) published by Tax Analysts.